Omgosh....there aren't enough words to express my satisfaction with this company. Our Kenmore refrigerator stopped making ice. I had found the problem and spliced the wire but it stopped again. I started looking for a service company, found JB Appliance, and after reading so many great reviews, knew I wanted THIS company. They are super nice, kept in contact with me by text and phone, arrived promptly (in booties)and fixed my problem. This is my first experience with this company, but definitely now have them on speed dial. Thank you, Justin!