JB Appliance Solutions

Microwave Repair Service

Serving Nash, Wilson, Wake & Nearby Areas

Starting at $75

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Google Rating
4.9
Based on 185 reviews
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Fully Licensed & Insured

Fully Stocked Trucks

Guaranteed Satisfaction

Daniel Weeks
Daniel Weeks
01:09 23 Nov 22
Updated review: so I had a bad experience with my freezer not freezing and had a tech come out and replace a part that was bad. Freezer was still not functioning properly. I blamed it on tech that came out. My apologies to JD appliance repair. This company made it right and fixed my freezer right, before thanksgiving. Thank you for your professionalism and the want to put customers first. Everyone I had the opportunity to speak to was very nice and willing to help.
Rene Picard
Rene Picard
18:14 21 Nov 22
Joe was the service technician. He was very honest and knowledgeable about the problem. He provided excellent service. Will definitely call again for our next appliance repair. Thank you.
Mary Whitaker
Mary Whitaker
21:42 20 Nov 22
I was very pleased with the service of my refrigerator. They were very professional, arrived timely and was able to diagnose the problem immediately. Part was ordered and installed in a reasonable and timely manner. I will definitely use JB Appliance Solutions for future repair needs.
Megan Stanley
Megan Stanley
13:42 16 Nov 22
Everyone I spoke to, from the first phone call through the actual service was polite and professional. Quality work from quality people at a way better rate compared to the quotes we got from other companies, especially considering the warranty they offer. Everything happened very quickly, aside from waiting for the part to come in - but that's unavoidable. The technician quickly identified the problem at the initial consultation and had the replacement complete in about 30 minutes. Would absolutely recommend to others and would use again!
Dasher Lindsay
Dasher Lindsay
21:10 09 Nov 22
Joe serviced and fixed my dryer in less than 20 minutes start to finish. Awesome service, Joe was on time, professional and knowledgeable. Thank you Joe and JB Appliance Solutions.
Consuela Simms
Consuela Simms
03:43 30 Oct 22
Joe was very professional, punctual,courteous, knowledgeable and kind. He went the extra by being informal when we asked questions and didn't stop until it was right!
Joan Bailey
Joan Bailey
14:33 13 Sep 22
Joe was very knowledgeable & polite. He ordered part & was only a couple days & he was back installing new part & my refrigerator is like brand new. Highly recommend using JB Appliance Solutions.
Currie Houston
Currie Houston
18:34 04 Sep 22
Excellent communication! Came exactly when they said they would. My washer is 13 years old so part has to be ordered, but came very quick and repaired by end of week! Would definitely use them again.
Rebecca Tisdale
Rebecca Tisdale
14:50 24 Aug 22
JB Appliances are the best! So friendly, professional, respectful and dependable. They were top notch in repairing my refrigerator previously and now my dryer. That’s why I will always call on them when I need any appliance repaired. You can always rely on JB Appliances .
Paul Lancraft
Paul Lancraft
22:01 21 Aug 22
I worked with Justin regarding our troubled Samsung refrigerator. These folks are of the highest caliber. Above all, they are honest. Even when it means they will make more money to steer you to a massive repair, they tell you the truth, they tell you the options, they don't give you BS. Their prices are fair, and most importantly, they can be trusted. I won't call anyone else ever again. This place is the best!
Brandon Griffith
Brandon Griffith
17:04 20 Aug 22
He showed up, was respectful, professional, and polite. Got right to work, asked a few questions, walked me through what the issues were and how to avoid future problems. Could not have asked for a better solution.
Sarah Yount Taylor
Sarah Yount Taylor
16:06 16 Aug 22
This company is head and shoulders better than any repair business that we have ever used. Their website, their texts that keep you informed every step of the way and their very professional repair staff all add up to an A+ performance! No question who we'll call if we need appliance repair again.
Diana Pridgen
Diana Pridgen
17:22 14 Aug 22
I am well pleased with this repair service. Have used their services for washing machine and dishwasher repair. They are very professional and do great work! i highly recommend them.
Nathan Ehnot
Nathan Ehnot
23:01 03 Aug 22
Very professional and provided a lot of helpful information during the evaluation of my washer/dryer unit issue. Very convenient online appointment scheduling, showed up on time, and called ahead of arrival. Only issue was the quoted price of service. My unit needed a new front tub seal (front load washer) and six screws that were missing. The quote was $480.
Latricia Dozier
Latricia Dozier
13:36 30 Jul 22
Great service and very professional. Joe was the tech that came out for my service he knew exactly what was wrong and knew how to fix the problem didn’t waste anytime on fixing it and was honest about the problem. If I have any other problems in the future I will be contacting this company.
Heather Mitchell111
Heather Mitchell111
17:53 21 Jul 22
Excellent customer service to diagnose the problem with my Washing machine. I also got very honest feedback on the cost of the repair versus buying new. In addition the diagnostic fee was almost half the cost of another company. I will be calling JB Appliance services for future needs!
Matt Somma
Matt Somma
17:19 14 Jul 22
Joe was awesome! He was friendly, on time, and showed us ways to help maintain our appliances that we weren’t aware of. Would absolutely call them again if we run into any more appliance problems.
Liz Johnston
Liz Johnston
15:16 13 Jul 22
I chose this company because of all the positive reviews. I was not disappointed. Great communication scheduling, before service date, and when on the way. Joe was very polite, professional, and efficient. Bottom line, my 10 year 7 month old Whirlpool is at the end of it's life. Joe provided a quote to repair but cost did not make sense given the age of the refrigerator and no guarantee something else wouldn't fail. Will definitely use this company again. Highly recommend.
Frank Self
Frank Self
18:18 08 Jul 22
Joe was able to take care of the problem with our dishwasher in a timely manner and at a reasonable price. Very professional and did a good job of communicating about appointments and arrival times. Will use them in the future.
Chris Kline
Chris Kline
12:35 08 Jul 22
Joe is very professional. We had a 7 yr old Kenmore refrigerator. Leaked all the refrigerate out. Recommended getting new refrigerator. Cost of repairs out weigh the cost.
Welch Family
Welch Family
15:36 30 Jun 22
Justin is on point! Made contact with me right away . Asked me some basic information I could easily give to him. He shows up, on time, slips on his boot covers and gets to work. He is tool and parts equipped! Had my washer up and running in about 30 minutes! Very fair priced, he gave me credit for the service call too! My family will use Justin going forward for all our appliance needs!!
Raymond Frasche
Raymond Frasche
22:37 24 Jun 22
JD was great. Justin was very knowledgable, he diagnosed the problem, ordered the part and it was fixed in two days. The price was fair. I would definitely use them again.
Esther Hirschberg
Esther Hirschberg
13:42 24 Jun 22
Omgosh....there aren't enough words to express my satisfaction with this company. Our Kenmore refrigerator stopped making ice. I had found the problem and spliced the wire but it stopped again. I started looking for a service company, found JB Appliance, and after reading so many great reviews, knew I wanted THIS company. They are super nice, kept in contact with me by text and phone, arrived promptly (in booties)and fixed my problem. This is my first experience with this company, but definitely now have them on speed dial. Thank you, Justin!
Amber Collins
Amber Collins
00:26 24 Jun 22
They texted 15 min before arrival which I really appreciated! They showed up on time and repaired our refrigerator's water filter in less than an hour. Techs were friendly and professional. I will absolutely use them for any other appliance repairs!
Robert Carlson
Robert Carlson
22:38 27 May 22
The repair man was courteous, on time (early), notified us before his arrival, and knew what needed to be done. Told us the cost before staring the work no surprises. Excellent service. I would definitely recommend JB Appliance Solutions.
Khristie Tyree
Khristie Tyree
13:42 12 May 22
He showed right on time. Came in my home with a mask and booties. Took him about 10 minutes to fix my dryer. I asked him about an issue I’m having with another appliance. It is actually a defect with the product itself. He told me he could fix it and it’s pretty costly, but he recommended me get with the manufacturer of the product. He very easily could have taken my money, but he told me the truth about what is going on. I appreciate his honesty. He did a great job and I highly recommend him.
William Hoskins
William Hoskins
17:42 22 Apr 22
I received next-day service from JB Appliance for my broken washing machine. I was very pleased with the company’s professionalism from start to finish and with how quickly Justin ordered and installed the new part. I have already recommended JB Appliance to several family members and friends. I won’t hesitate to use them in again for future service and repairs!
John Wooten
John Wooten
11:13 22 Apr 22
The technician was on time, followed covid protocols, was very clean and professional and cleaned up the work area before he left. He found the problem and fixed it in a very timely manner, GREAT JOB JB APPLIANCE SOLUTIONS!!!
James Warren
James Warren
23:42 06 Apr 22
Had a quick and honest young man that did the work. (Justin) Would recommend this company. I appreciated the honest diagnosis that was given. He could have easily told me it was the timer. Instead he replaced the knob on the dryer.
Richard Grace
Richard Grace
17:04 27 Feb 22
I'd hoped for news better than I needed to buy a new washer, but the tech was sharp. He took his time isolating and troubleshooting the issue and explained his findings to me. I hope I never need them again, but if I do, I will not hesitate to call.
latrenia brunson
latrenia brunson
03:08 23 Feb 22
Awesome Service!! Very professional, knowledgeable, prompt and courteous. Would strongly recommend this company on repair services to anyone that's in need of a good quality repair person on All Major Appliances. Not to mention the Fair Pricing. JB Appliance Solutions gets a five star rating ⭐⭐⭐⭐⭐
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Experienced Technicians
Fast Turnaround Times
Highly Rated

Types of Microwaves We Repair:

Common Microwave Issues

Control Issues

Not Heating

Blows Fuses

Door Issues

Microwave Brands We Service:

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Microwave Parts We Replace: